AGCO Imposes $80,000 Penalty on Woodbine Casino

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In a significant development, the Alcohol and Gaming Commission of Ontario (AGCO) has taken strict action against Ontario Gaming GTA Limited Partnership, also known as Casino Woodbine. They have imposed a substantial monetary penalty amounting to $80,000 following allegations of a cheating scheme involving a craps dealer at Woodbine Casino in Toronto.

The charges stem from an investigation conducted by the Ontario Provincial Police Investigation and Enforcement Bureau (IEB), which operates under the AGCO’s purview. This investigation, which began in April 2023, led to charges against five individuals, including a craps dealer, and four patrons. The allegations revolve around suspicions of collusion between the craps dealer and these patrons during electronic craps games.

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Upon conducting a comprehensive review, the AGCO’s Regulatory Compliance Branch identified several shortcomings in Casino Woodbine’s actions, notably in detecting and addressing the alleged cheat-at-play and dealer collusion scheme. These findings include:

  • Internal financial reports and emails indicating significant and unusual losses from the electronic craps game over a six-month period were not acted upon effectively.
  • Table games supervisors were frequently absent from the craps table during suspicious gambling activities.
  • Video surveillance recordings indicated that the electronic craps game failed to adhere to required rules and procedures and lacked adequate supervision.
  • Despite the craps dealer receiving seven procedural violations for improperly handling dice before closing bets, they were allowed to continue dealing electronic craps during that time.

Craps is a dice game that involves players betting on the outcome of rolls of two six-sided dice. It’s one of the 145 table games featured at the casino, which also boasts an array of 4,800 slot machines and e-tables.

Although the casino, previously known as Woodbine Casino, opened earlier in the year as Grandstand Casino, it has become embroiled in this controversy. The construction of the casino reportedly cost $1 billion over a five-year period, making it one of Canada’s largest gaming establishments.

In response to these charges and the regulatory review, Casino Woodbine has committed to addressing the identified deficiencies. Under Ontario’s gaming laws, casino operators are mandated to establish effective controls to mitigate the risk of criminal activities, including cheating and collusion between patrons and casino staff.

In addition to the imposed penalties, the AGCO will continue to closely monitor Casino Woodbine to ensure that the necessary controls are in place to detect and prevent instances of casino cheating and dealer collusion. Casino operators served with a notice of a Monetary Penalty by the AGCO have the option to appeal to the Licence Appeal Tribunal (LAT), an independent adjudicative tribunal outside the jurisdiction of the AGCO and part of Tribunals Ontario.

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For media inquiries, please contact:

AGCO Media [email protected] 416-326-3202

About the AGCO:

The Alcohol and Gaming Commission of Ontario (AGCO) operates as a provincial regulatory agency under the Ministry of the Attorney General (MAG). It operates as a corporation under the Alcohol and Gaming Commission of Ontario Act, 2019.

The AGCO’s primary responsibility is to regulate various sectors, including alcohol, gaming, horse racing, and private cannabis retail, within Ontario. It upholds the principles of honesty and integrity, working in the best interests of the public.

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