Michael Bare – Casino Customer Service

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Click here for more interviews and about the persons who created them! Michael Bare President of Bare Associates International Inc BAI one of the world’s premier information gathering and evaluation firms that offer customer service evaluations (mystery shops), market research, compliance audits. For those of you that are new in the casino business here is a bit of tantalizing information … Read More

Bobby Jones – Respected Craps dice dealing instructors!

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One of the most respected craps dice dealing instructors of all time – ROBERT M. (BOBBY) JONES Click here for more interviews and about the persons who created them! When I published this interview I received e-mail from people in the casino business telling me about their experiences with Bobby as a student or co-worker. He has indeed touched the … Read More

Vic Taucer – Caps Dealer to Casino Gaming instructor!

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Click here for more interviews and about the persons who created them! In 1976, Vic broke in at the Nevada Hotel and quickly moved to the Mint. The Mint was a great dice house at the time; plenty of action and the dealers went for themselves. “I quickly learned how to be both a crap dealer and moneymaker. If you … Read More

Bill Zender : Casino Game Management & Protection

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Click here for more interviews and about the persons who created them! Bill Zender has an MBA and more than 30 years experience in the gaming industry. He’s widely recognized within the industry as a leading authority on all aspects of casino management and game protection and is much sought after as a gaming operations consultant and lecturer. Bill is … Read More

Casino Customer Service – Professor Bill Thompson

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Click here for more interviews and about the persons who created them! University of Nevada, Las Vegas professor Bill Thompson established himself as a casino expert the old-fashioned way: he worked at it. He’s an equal-opportunity critic for the industry, researching, teaching, commenting on and writing about it for nearly a quarter of a century. Sought after for industry opinions, … Read More

Michael Shackleford "Wizard of Odds"

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Click here for more interviews and about the persons who created them! Michael Shackleford Adjunct Professor of Gaming Math at UNLV; Actuary & Consultant aka My name is Michael Shackleford, more commonly known as the “Wizard of Odds.” It is a pleasure to be a guest on this site. I’d like to start by thanking you for all your hard … Read More

Jim Kilby : USA & International Casino Operations

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Click here for more interviews and about the persons who created them! ********** 2 part interview with Jim Kilby. Part 1 USA CASINO OPERATIONS by scott Cameron & part 2 is about International Casino Operations by Ian Sutton ********** University of Nevada Las Vegas Professor Jim Kilby began his career in the gaming industry in 1969 and has occupied various … Read More

Mainly for Casino Dealers : Various Interviews

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I usually have websites saved offline so that i can view them when i am offline with no internet access. I was going through the sites to delete some and found that i had a copy of dicedealer.com and i also found that the site has not been online for 2 years if not longer (as of December 2011). I … Read More